TOKYO--(BUSINESS WIRE)--NTT Communications Corporation (NTT Com), a data, cloud and international communications leader within the NTT (NYSE: NTT) Group, announced today it has been ranked second out of 22 providers in HfS Research’s inaugural Autonomics Premier Table 2016. HfS interviewed the leading service and BPO providers while technology providers balanced and corroborated this feedback. HfS analyzed all of the information and ranked them using the following six criteria:
- Vision and credibility of Autonomics strategy
- Breadth and maturity of internal tools and external partnerships for Autonomics
- Scale of deployments
- Institutionalization
- Commercial traction
- Effectiveness of marketing effort behind Autonomics strategy
“NTT Communications achieved a leading position in HfS Research’s inaugural Autonomics Premier League Table for two reasons. First, for being a pioneer in deploying one of the leading process Autonomics platforms, IPsoft's IPcenter. Second, for scaling this platform out to represent the largest scale core Autonomics deployment around its Global Management One platform,” commented Dr. Tom Reuner, Managing Director at HfS Research. “Furthermore, the company is helping to adapt IPsoft’s Amelia cognitive platform to the Japanese language,” he added.
The 2016 HfS Autonomics Premier League Table ranking can be viewed at:
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NTT Com Profile can be viewed at: http://www.ntt.com/aboutus_e/news/data/pdf/20160209.pdf
About NTT Communications Corporation
NTT Communications provides consultancy, architecture, security and cloud services to optimize the information and communications technology (ICT) environments of enterprises. These offerings are backed by the company’s worldwide infrastructure, including the leading global tier-1 IP network, the Arcstar Universal One™ VPN network reaching 196 countries/regions, and 130 secure data centers worldwide. NTT Communications’ solutions leverage the global resources of NTT Group companies including Dimension Data, NTT DOCOMO and NTT DATA.
www.ntt.com | Twitter@NTT Com | Facebook@NTT Com | LinkedIn@NTT Com
About HfS
HfS Research is the leading independent global analyst authority and knowledge community for the business and IT services industry. HfS serves the research and strategy needs of business and IT operations leaders across finance, supply chain, human resources, marketing, customer management, and core industry functions. HfS provides detailed and thoughtful analyst coverage of the various areas that impact successful business outcomes, namely, process automation and outsourcing, global business services frameworks, mobility, analytics, and social collaboration. HfS also focuses heavily on talent acquisition, development, and motivation strategies. HfS applies its acclaimed crowdsourced Blueprint MethodologyTM to evaluate the performance of service providers in terms of innovating and then executing against those business outcomes.
Links
NTT Communications Awards & Recognitions http://www.ntt.com/resource-center/awards/
Global Management One http://www.ntt.com/gmone/
NTT Communications to Offer Cognitive Agent For Highly Natural Automated Dialogue Support at Contact Centershttp://www.ntt.com/aboutus_e/news/data/20151203.html