“Concourse D is the outcome of a well-designed and meticulously planned project that was built around the evolving needs and expectations of our customers – the hundreds of thousands of passengers that pass through our airport every day,” said HH Sheikh Ahmed bin Saeed Al Maktoum, Chairman of Dubai Airports; President of the Dubai Civil Aviation Authority; Chairman and CEO of Emirates Group. “After a successful first year of operations, it is very clear that Concourse D has achieved its goal of delighting our passengers and our business partners.”
During the first year of operations, Concourse D welcomed 115,118 flights and an estimated 16,686,272* passengers while setting new heights in customer service. Concourse D has exemplified Dubai Airports’ commercial strategy to design and deliver an integrated environment featuring walk-through retail, adjacent food and hospitality concepts, a comfortable central atrium and investment in the world’s best airport Wi-Fi. It has also been a showcase for Dubai Airports’ special events having hosted numerous musicDXB performances and Hang Out DXB engagements designed to surprise and delight passengers with prize giveaways, special discounts and interactive games.
The new concourse has delivered an upgraded lounge experience with nine lounges spread over 6,926m2 and has surpassed expectations with over 3600m2 of F&B options that cater to all tastes and budgets including celebrity chef Wolfgang Puck’s The Kitchen and the first Pret a Manger to operate in a Middle Eastern airport.
*Figures for January and February 2017 are based on average monthly figures for Concourse D.
*Source: ME NewsWire
