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Global Growth and Service Innovation
Rimini Street garnered the Gold Stevie award for Company of the Year – Computer Services in both the American and International Business award programs for its global growth and service innovation through 2018 including the expansion of its global workforce, new product and service offerings, the opening of new offices and facilities and the Company’s full year revenue growth.
Continuing to evolve and innovate its service and support offerings, the Company launched new products and services including its Application Management Services for Salesforce Sales Cloud and Service Cloud. Rimini Street also launched Rimini Street Mobility and Rimini Street Analytics solutions that cost-effectively modernize ERP systems without requiring expensive upgrades of the ERP software.
Delivering Excellence in Customer Support
Rimini Street’s Global Product Delivery team, responsible for providing thousands of tax, legal and regulatory (TLR) updates supporting millions of lines of code, was also awarded a Gold Stevie for Product Management Team of the Year. In its drive to continually improve upon its service and client satisfaction, the team transitioned from a Waterfall development process to leveraging an Agile framework, significantly improving overall efficiency and time to deliver updates. During 2018, the Global Product Delivery team provided more than 49,000 individual TLR updates to clients across 30 countries. Every update provided to a client is customized for their needs and environment.
Rimini Street’s Global Support team was also recognized with two Stevie awards for Customer Service Department of the Year, and the Company’s group vice president of Global Support, Craig Mackereth, was honored with two Stevie awards for Customer Service Executive of the Year.
In addition to the numerous award wins presented to Rimini Street’s Global Service Delivery team for delivering excellence in customer service to its clients externally, Rimini Street’s internal IT Department was recognized, winning IT Department of the Year for the team’s focus on excellence, value, and reliability, and for being a trusted partner and advisor to the Company’s global employees.
Corporate Social Responsibility Program of the Year Award
The Rimini Street Foundation was also recognized with an award, receiving a Stevie ABA for Corporate Social Responsibility Program of the Year for its “The More We Grow, the More We Can Give” program. The Foundation was launched as a reflection of the values, hearts and passion of Rimini Street and its employees. As the Company grows, it enables the Foundation to invest back into the communities where Rimini Street employees live. In 2018, Rimini Street partnered with 56 charities around the world, providing financial contributions, in-kind donations and more than 1,200 employee volunteer hours with organizations such as the Boys & Girls Club of Oakland, Balavikas School in Hyderabad, India, and Casa José Eduardo Cavichio House in Brazil.
“We are honored to be recognized by the Stevie Awards for Rimini Street’s excellent client service, our industry-leading enterprise software support model, continued company growth, and the important community work of the Rimini Street Foundation,” said Seth A. Ravin, Rimini Street CEO. “These awards recognize the high quality, ultra-responsive service we deliver to nearly 1,900 clients globally as we continuously improve and innovate our service delivery model and expand our support offerings and operations.”
About The Stevie Awards
Stevie Awards are conferred in seven programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at www.StevieAwards.com.
About Rimini Street, Inc.
Rimini Street, Inc. (Nasdaq: RMNI) is a global provider of enterprise software products and services, the leading third-party support provider for Oracle and SAP software products and a Salesforce partner. The Company offers premium, ultra-responsive and integrated application management and support services that enable enterprise software licensees to save significant costs, free up resources for innovation and achieve better business outcomes. Nearly 1,900 global Fortune 500, midmarket, public sector and other organizations from a broad range of industries rely on Rimini Street as their trusted application enterprise software products and services provider. To learn more, please visit http://www.riministreet.com, follow @riministreet on Twitter and find Rimini Street on Facebook and LinkedIn. (C-RMNI)
Forward-Looking Statements
Certain statements included in this communication are not historical facts but are forward-looking statements for purposes of the safe harbor provisions under The Private Securities Litigation Reform Act of 1995. Forward-looking statements generally are accompanied by words such as “may,” “should,” “would,” “plan,” “intend,” “anticipate,” “believe,” “estimate,” “predict,” “potential,” “seem,” “seek,” “continue,” “future,” “will,” “expect,” “outlook” or other similar words, phrases or expressions. These forward-looking statements include, but are not limited to, statements regarding our expectations of future events, future opportunities, global expansion and other growth initiatives and our investments in such initiatives. These statements are based on various assumptions and on the current expectations of management and are not predictions of actual performance, nor are these statements of historical facts. These statements are subject to a number of risks and uncertainties regarding Rimini Street’s business, and actual results may differ materially. These risks and uncertainties include, but are not limited to, changes in the business environment in which Rimini Street operates, including inflation and interest rates, and general financial, economic, regulatory and political conditions affecting the industry in which Rimini Street operates; adverse developments in pending litigation (including our pending appeal of the permanent injunction) or in the government inquiry or any new litigation; the final amount and timing of any refunds from Oracle related to our litigation; our need and ability to raise additional equity or debt financing on favorable terms and our ability to generate cash flows from operations to help fund increased investment in our growth initiatives; the sufficiency of our cash and cash equivalents to meet our liquidity requirements; the terms and impact of our outstanding 13.00% Series A Preferred Stock; changes in taxes, laws and regulations; competitive product and pricing activity; difficulties of managing growth profitably; the customer adoption of our recently introduced products and services, including our Application Management Services, Rimini Street Mobility, Rimini Street Analytics, Rimini Street Advanced Database Security, and services for Salesforce Sales Cloud and Service Cloud products, in addition to other products and services we expect to introduce in the near future; the loss of one or more members of Rimini Street’s management team; uncertainty as to the long-term value of Rimini Street’s equity securities; and those discussed under the heading “Risk Factors” in Rimini Street’s Quarterly Report on Form 10-Q filed on August 8, 2019, and as updated from time to time by Rimini Street’s future Annual Reports on Form 10-K, Quarterly Reports on Form 10-Q, Current Reports on Form 8-K, and other filings by Rimini Street with the Securities and Exchange Commission. In addition, forward-looking statements provide Rimini Street’s expectations, plans or forecasts of future events and views as of the date of this communication. Rimini Street anticipates that subsequent events and developments will cause Rimini Street’s assessments to change. However, while Rimini Street may elect to update these forward-looking statements at some point in the future, Rimini Street specifically disclaims any obligation to do so, except as required by law. These forward-looking statements should not be relied upon as representing Rimini Street’s assessments as of any date subsequent to the date of this communication.
© 2019 Rimini Street, Inc. All rights reserved. “Rimini Street” is a registered trademark of Rimini Street, Inc. in the United States and other countries, and Rimini Street, the Rimini Street logo, and combinations thereof, and other marks marked by TM are trademarks of Rimini Street, Inc. All other trademarks remain the property of their respective owners, and unless otherwise specified, Rimini Street claims no affiliation, endorsement, or association with any such trademark holder or other companies referenced herein.
