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Chief executive officer of the Australian Government’s Digital Transformation Agency, Mr. Randall Brugeaud, said the agreement with Rimini Street will make it easier and more cost effective for government agencies to access third-party software support for major software products.
“The Digital Transformation Agency continues to expand whole-of-government volume sourcing agreements to ensure that agencies have ready access to the best pricing, terms and conditions that leverage the buying power of government,” said Mr. Brugeaud.
“Government agencies of all sizes now have easier access to an affordable alternative for their enterprise software maintenance and more options to consider in support of the GovERP Initiative,” said Emmanuelle Hose, regional general manager for Australia and New Zealand, Rimini Street. “This agreement provides an opportunity for government organizations to take back control of their IT roadmaps and drive innovation while lowering costs.”
Rimini Street already works with a number of government agencies in Australia, including the NSW Department of Family and Community Services, and the Victorian Government Department of Economic Development, Jobs, Transport and Resources, among others.
All Rimini Street clients, whether private or public organizations, benefit from the Company’s flexible, premium-level enterprise software support model, including its industry-leading Service Level Agreement (SLA) of 15-minute response times for all critical Priority 1 cases, and an assigned Primary Support Engineer (PSE) with an average of 15 years’ experience in their particular enterprise software system. Rimini Street also provides support for a client’s current enterprise software system for a minimum of 15 years from the time that they made the switch.
About Rimini Street, Inc.
Rimini Street, Inc. (Nasdaq: RMNI) is a global provider of enterprise software products and services, the leading third-party support provider for Oracle and SAP software products and a Salesforce partner. The Company offers premium, ultra-responsive and integrated application management and support services that enable enterprise software licensees to save significant costs, free up resources for innovation and achieve better business outcomes. More than 2,000 global Fortune 500, midmarket, public sector and other organizations from a broad range of industries rely on Rimini Street as their trusted application enterprise software products and services provider. To learn more, please visit http://www.riministreet.com/, follow @riministreet on Twitter and find Rimini Street on Facebook and LinkedIn. (C-RMNI)
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