BERNE, Switzerland -- (BUSINESS WIRE) --
Major MNOs spanning four continents are already reaping the benefits of Huawei and sicap’s remarkable first year collaboration in delivering end-to-end Mobile Device Management.
Since sicap began collaborating with Huawei in 2009, major MNOs across Asia, Middle East, North and Central Africa, as well as the Americas have opted for the perfectly matched and fine-tuned combination of Huawei network infrastructure and sicap’s Device Management Centre (DMC) solution. Features already rolled out include Automatic Device Detection and Provisioning, Data Mining, Application Management, Security Management, Firmware updates and subscriber self-care tools. Implementing the sicap DMC has helped operators reduce front line customer care costs through faster call resolution, enjoying superior Market Intelligence for new, targeted, ARPU increasing services tailored specifically to their individual device park needs, which in turn has raised overall subscriber satisfaction and loyalty.
Recent benchmarking tests on Huawei’s network have provided impressive results in terms of system handling, stability and performance. The rigorous test sessions recorded a formidable average time of less than half a minute to handle a complete device settings diagnosis. Individual OMA DM requests handled in hundredth of a second speeds and running at up to 200 sessions in parallel were also amongst the test result highlights, demonstrating performance, flexibility and stability easily capable of serving greenfield or established operators of all sizes.
“We are thrilled with this collaboration and very satisfied to see the immediate global market success we have achieved with such an innovative partner as Huawei” declared Mr. Jürgen Samuel, CEO sicap. “This is an example that proves that sicap’s DMC solution continues to be ideally suited to Global operator needs associated with their cutting edge network infrastructure. Sicap is able to support Huawei’s global hub activities at their central HQ in China via our regional office in Asia, and in turn via our network of 10 additional sicap offices worldwide. We have the ability to deliver international standards-based solutions with local support as well as work together on specific understandings of global markets in order to meet operators’ requirements”.
About Huawei
Huawei is a leading telecom solutions provider. Through continuous customer-centric innovation, Huawei has established end-to-end advantages in Telecom Network Infrastructure, Application & Software, Professional Services and Devices. With comprehensive strengths in wireline, wireless and IP technologies, Huawei has gained a leading position in the All-IP convergence age. Huawei products and solutions have been deployed in over 100 countries and have served 45 of the world's top 50 telecom operators, as well as one third of the world's population. For more information, http://www.huawei.com
About sicap
Sicap is one of the world’s leading providers of customised mobile software solutions in the areas of communications and charging. Everyday sicap’s technology empowers mobile operators to deliver a superior subscriber experience, while maximising new revenue streams and reducing operating costs.
Sicap develops and implements solutions comprising convergent charging and rating, mobile payment, network services, device management, and messaging. These solutions cover mobile, fixed and IMS network environments, and are used by more than 100 customers, serving more than 680 million subscribers in 65 countries worldwide. For more information, visit www.sicap.com
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Kate Stoney
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